RMS Client not working after Office 2013 June Patch KB3054774

If you applied June Patches for Office 2013, you may encounter a problem that happened to me. I am running Windows 8.1, Office 2013 with June 2015 Office patches.

Suddenly, RMS (Right Management Services) stop working on my machine. If i open an outlook email and I tried to send an RMS protected email, i am not able to do so.

Moreover, i receive the below error when i tried to use RMS from Office 2013:

“Sorry, something went wrong opening Information Rights Management protected content. A certificate is missing or has an empty value for an important field, such as a subject or issue manner”.

rmserror

It seems that the reason is that I have this Office 2013 June patch installed on my machine (KB3054774). Uninstalling this patch should immediately solve this problem. I have an open case with Microsoft to try to investigate this error. They recreate the environment that I have and they had the same error. Still waiting them to get back to me.

2 comments on “RMS Client not working after Office 2013 June Patch KB3054774

  1. My office got updated with Security update but i do not have KB3054774 then also my office does not work with the AD RMS. If you have any other clue could help me to resolve would be best.

    Thanks for your help.

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